Terms & Conditions
1. Scope
These Terms and Conditions govern the contractual relationship between you as an individual and us, REBORN and are valid only for commercial relations with consumers for the purposes of the Civil Code. The consumer according to this regulation is any natural person who concludes a legal deal for a purpose, which can be added neither commercial nor self-employed professional activity. The Terms and Conditions apply to offers on the Domain www.rebornclothes.com . We complete your order according to our Terms and Conditions valid at the time of placing your order.
2. Conclusion of the contract
You can order online from us via our homepage www.rebornclothes.com . The representation of the products in our online shop represents a binding offer in accordance with the Civil Code. In the shopping cart you have the option of starting the ordering process using the "Proceed to checkout" button. After entering your personal data you will find a summary of your order in the final step of the ordering process. There you can review your order and have the option to make changes if needed. By using the "Confirm order" button you make a binding offer regarding the selected items. We are entitled to accept your offer within 14 days by sending an order confirmation (by mail or post). Your order is not considered accepted until we have accepted it for confirmation. If we do not accept your offer within 14 days, it will be deemed rejected.
3. Delivery
We deliver products in stock within 4 working days from Correos de España to the address indicated by you. Shipping beyond Spanish territory and within Europe delivery, provided the product is available, can take approx. 10-14 business days. In case of shipment to non-European countries, delivery times depend on the type of shipment and the recipient's country. All delivery times or delivery periods are non-binding, they are based on an agreement. Foregoing information about expected delivery dates or delivery times are not binding, unless expressly agreed between us and the consumer. In the case of an expressly agreed delivery date, in the event of a delay in the delivery of the order, you must grant us an extension of up to 2 weeks. If we are unable to deliver within the specified period, you have the right to withdraw from the sales contract. If an item is not available for delivery within the stated time frame, we will inform you as soon as possible of the delivery date or, alternatively, that delivery cannot take place.
4. Return instructions
Right of return
You can return any item received without giving a reason within 30 days by returning the goods. The return period begins after receipt of this instruction on the right of withdrawal, but not before receipt of the goods by the recipient (in the case of recurring delivery of the same article not before receipt of the first partial delivery) and not before of our duty to inform.
If the item is damaged or defective, the customer has the full right to return the item and receive a new one free of charge. The customer is refunded using the same payment method used at the time of payment once the product has been received.
The following goods are excluded from the right of withdrawal:
- 1. unsealed clothing.
Return Consequences
In case of effective return, the mutually received services must be secured back and, if applicable, the use made by the recipient (e.g. functional advantages) must be released. In case of deterioration of the article, a compensation of the value could be demanded. This does not apply if the deterioration of the item has only occurred during examination, as usually would be the case in the shop. You can avoid compensation for value by not using the item as owner and by omitting anything that could affect its value. The return obligation must be fulfilled within 30 days. The period begins for the buyer after returning the item or submitting the return request, and begins for American Socks after receiving said item.
5. Returns
We ask you not to remove the original labels and for hygienic reasons with underwear and linen not to remove any protective coatings. Even in the event of non-compliance with the requests, your right of withdrawal continues without limitation. Also pay particular attention to the completeness of bank information. We are not held responsible for any financial problems resulting from providing incorrect details.
6. Prices
All prices shown are totals inclusive of VAT. Postage and shipping costs are added after the list in section. 7.
7. Delivery costs
Shipping costs are specified on the payment page. Higher costs apply to overseas shipments and faster delivery services
8. Payment
We accept payments via Paypal and debit/credit card.
A. Payment by advance payment
This payment method is not available.
b. PayPal
Payment is made immediately from your Paypal account to ours at info@americansocks.com
c. Cash on delivery
This payment method is not available.
d. Direct e-banking
This payment method is not available.
And. Credit card
We accept VISA, Mastercard and Maestro Card . Payment data handling is encrypted and offers secure data processing and quick and easy payment.
9. Care
Please note the washing instructions on the instructions found on the articles. We do not compensate for damage caused by incorrect cleaning or unpacking.
10. Retention of title
All items remain the unreserved property of American Socks until payment is completed.
11. Obligation of secrecy
We strictly maintain the duty of secrecy. All order-related information as well as personal information provided by customers will be saved by American Socks. Stored personal information will only be passed on to the shipping company responsible for delivering the items. All personal information will be kept confidential and used in line with adaptive data protection laws. For marketing purposes we maintain a data exchange with other mail order companies and service providers. Unless you advise us not to, your personal information will be passed on to those companies and suppliers. Also, your interests worthy of protection. More information is available in our Privacy Policy.
12. Applicable law
Spanish consumer rights are valid for all disputes arising out of or due to this agreement excluding the United Nations Purchase Law.
13. Severability clause
Should a regulation of these general terms and conditions prove to be ineffective, the effectiveness of the remaining provisions will not be affected.
14. Identity of the contractor
American Socks
c/ Sant Pere Mes Alt 52
08008 Barcelona
Spain
Phone: +34 937 97 75 08
VAT number: ESB66133828
Email: info@americansocks.com